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Torbay Befriending Service is a new Community Interest Company providing one-to-one befriending and mentoring services to adults with mental health issues and their carers in the local area.

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We are two experienced Support, Time and Recovery workers with over 25 years' experience working in the mental health sector between us. Our previous employment has included working for Social Services, a Mind Arts project, Further Education teaching and work with learning disabilities. Torbay Befriending Service has been set up with the aim of bridging the gap in current mental health service provision caused by the significant funding cuts over recent years.


Many people living in the community no longer receive ongoing input from the statutory services and we have witnessed the negative effect this can have on their wellbeing. We feel passionate about supporting people to develop a positive image of themselves, achieve their goals in life, develop their talents and abilites and build a better future for themselves. We hope to help support significant and lasting improvements in emotional health and wellbeing.


Aims and values

We aim to provide a service that supports and encourages people experiencing mental distress to achieve their full potential and play a meaningful role in their local community. We will offer the service to adults in Torbay and the surrounding area, regardless of their cultural, religious and lifestyle needs. Our service is non-judgemental and acknowledges people's circumstances and individuality.



We are committed to providing a high quality service. Befrienders will receive annual Safeguarding Adults training and are subject to enhanced DBS checks. We will strive to make continuous improvements to our services through ongoing monitoring and evaluation, the most important feedback naturally coming from our customers.


Our vision for the future

Our aim is that the people we support will develop effective self-management skills to maintain their wellbeing in the future and that they will have active roles within the local community. We want to develop the service to recruit volunteer befrienders who have lived experience and wish to pass on their skills and abilities.

“Recovery is not about finding a miracle cure or returning to how things used to be. It's about finding a happier, healthier, more sustainable life that recognises the past, accepts the limitations of the present and is full of hope for the future.”

(Simon Heyes, 2005)